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Contact Us

When you need us, we’re here to help.

Get your questions answered.

Have a banking question? Start with our FAQs. Utilize Secure Messaging within Online or Mobile Banking. Or schedule an appointment at your local financial center using our online tool.

Frequently asked Questions Schedule an Appointment

How can we help?

For general inquires, call 1.800.FULTON.4 (1.800.385.8664).

You will be guided to answer new authentication questions to access account balance and activity details. A security word will be part of this process. Learn how to set up a security word.
24-hour Automated Account Information is available 24/7, 365 days a year. Learn more about Telephone Banking (PDF).
Call if you have questions regarding your debit card or need to report it lost or stolen.

Broadx Bank Representatives are available:

Monday through Friday 7:00 a.m. to 8:00 p.m. (EST)
Saturdays 8:00 a.m. to 3:00 p.m. (EST)

Customer Service Phone Numbers

En Español

1.800.FULTON.4 (1.800.385.8664) seleccione la opcíon 1

Text telephone (TTY)

For customers with speech or hearing impairments, please contact us via the toll free line: 855.221.6137

Credit Card

Call if you have questions about your credit card or need to report it lost or stolen: 1.866.794.2137

Retirement Plan Participants

Contact us with questions about retirement plans: 1.800.452.4190

Broadx Financial Advisors

Contact us with questions about our services: 1.866.332.8393

Broadx Financial Advisors Brokerage

Contact us with questions about investments and retirement planning: 1.866.568.7739

Broadx Mortgage Company

For questions, a no-obligation mortgage consultation, or to make an appointment with a Loan Officer: 1.800.220.9034

HR Employee Services

Questions about employment: 717.291.2608

Report Fraud

To report fraud on your account or to dispute a transaction, please send a secure message using your online/mobile banking with as much information as possible.

If you do not have online banking, call our Direct Banking Center toll-free at 1.800.FULTON.4 (1.800.385.8664). Direct Banking Center representatives are available to assist you Monday through Friday 7:00 a.m. - 8:00 p.m. and Saturday 8:00 a.m. - 3:00 p.m.

Let's Connect

It’s quick and easy. Select the option below that best describes you. Then, simply fill out your contact information, select submit, and we'll get back to you with answers.

For account specific questions, log into Online Banking and use the secure message option. For your security we cannot provide account information via this form.

New or Existing Broadx Finance Customers:

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Business Banking Customers:

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