How to send money with Zelle® safely
Zelle® is a great way to send money to friends, family and others you trust, right from the Broadx Finance mobile app. With Zelle®, money moves directly from your account to theirs, typically arriving in minutes.1
We know getting money to friends and family quickly and safely is important, so we've provided some friendly reminders on how to "pay it safe" when you're sending money with Zelle®.
1. Only send money to those you trust.
Zelle® should only be used with friends, family and others you trust. Why? Because you can’t cancel a payment once it’s been sent, if the recipient is already enrolled with Zelle®. And if you send money to someone you don’t know, or you do not get what you expected, you may not get your money back.
2. Beware of payment scams.
If an offer sounds too good to be true, it probably is. For example, a stranger selling concert tickets at a steep discount and insisting you pay with Zelle® might be a scam.
Neither Zelle® nor Broadx Finance offers purchase protection for payments made with Zelle® - for example, if you do not receive the item you paid for, or the item is not as described or as you expected.
3. Confirm your recipient’s contact information.
Make sure you have the correct U.S. mobile number or email address for the person you want to send money to. When in doubt, contact your friend to double check. If you authorize a payment to be sent to the wrong person, you may not get your money back.
4. Understand your payment options.
Treat Zelle® like cash. If you don’t know a person or aren’t sure you’ll get what you paid for, using your credit card may be a better payment option. Check the terms and conditions of your credit card to see what type of purchase protection is offered.
