Skip to main content
Broadx Finance
Broadx Finance

INFO :

Welcome Former Republic Bank customers! For important information, including our Transition Guides and steps to access your accounts: Read More.

Security Watch

Stay informed about trending fraud and scams.

Protecting your privacy and security is our priority. Sophisticated fraudsters create scams designed to steal and profit from your private information. Our goal is to provide you with information on trending security topics so you can protect yourself by identifying and avoiding fraud and scams.

Zelle® Text Message Scam

September 30, 2024: Across the industry, customers have reported receiving a suspicious text message stating, “Did you attempt a $500.00 Zelle® Payment on 09/29/2024? Reply Y or N.”

Remember that Broadx Finance will never ask you about your recent payments in a text message. If you receive this text message, do not respond and instead, please call us at 1.800.FULTON.4 for further assistance.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.


New Boss User Requirements

Broadx Finance prioritizes the safety, security, and financial well-being of our customers. As you know, we offer multi-factor authentication (MFA), including use of one-time passcodes (OTP) at login. We have encouraged our customers to voluntarily enforce OTP and dual approval requirements at numerous points in the BOSS process.

With advances in technology, more customers are utilizing devices and platforms that increase their risk of encountering digital fraud schemes. As a result, new BOSS requirements are being introduced effective August 28, 2023. Learn more about BOSS.


 

Scams Related to Banking Industry News

March 23, 2023: Please beware of potential scams related to banking industry news. If you receive a suspicious message – especially one asking for money or confidential information about your accounts – please reach out to your local financial center or call us at 1.800.FULTON.4.


Protect Against Skimming

Reports on “Skimming” fraud are on the rise and will continue to increase throughout the holiday season because of the uptick in consumer spending. “Skimming” occurs when thieves attach devices with the purpose of stealing your information when you use your card to pay or receive money—ATMs, point-of-sale (POS) terminals, or fuel pumps.

Your Broadx Finance debit card comes with contactless technology to help you avoid falling prey to “skimming devices” that fraudsters can add to devices where you insert your card. When you tap to pay, there’s an added level of protection for your card’s information. Learn more about your debit card. 

 

TExt message scam

We are aware of fraudulent text messages claiming that debit cards have been frozen and providing a number to call. These are a scam, so please do not respond. Remember to be vigilant about unexpected messages calling for urgent action. When in doubt, call us at 1.800.FULTON.4 or send us a secure message via online banking to verify that a communication is legitimate. 

 


Tech Support scams are on the rise.

If you receive an unsolicited email, phone call, or pop up ad saying that you have a virus on your computer, never respond. More importantly, never allow the caller remote access to your computer. The FTC outlines what to look for

 


Don’t get scammed when using social media

According to the Federal Trade Commission, more than one in four people who reported losing money to fraud in 2021 said it started on social media with an ad, a post, or a message. Today, social media is  far more profitable to scammers than any other method of reaching people. Follow the FTC's 5 key steps to guard yourself.

 


What is formjacking? (and what you can do to protect against it.)

Formjacking is a scam that is used by cybercriminals to hack a website and take over the functionality of the site's form page to collect sensitive user information. (It appears as a legitimate form from a website). Formjacking is designed to steal credit card details and other information from payment forms that can be captured on the checkout pages of websites.

Here are 4 things you can do to spot formjacking and what to do if you become a victim.

 


Tips for enhancing your online security

Online fraud occurs when someone poses as a legitimate company to obtain sensitive personal data and illegally conducts transactions on your existing accounts. Often called "phishing" or "spoofing," the most common methods of online fraud are fake email, websites, pop-up windows, or any combination of these. Learn more mobile and online security.

Security & Fraud Protection

Your security is important to us. If you’ve lost your wallet or credit and debit cards, please contact us immediately. We can quickly take steps to reduce the risk of financial loss and identify fraud.